HelpWindows7.com

[edgar]

I am having a problem installing sound blaster live audigy 7.1 24 bit. When I try to install it reports error (bluescreen). I want to install Creative EAX but I cannot because it crashes windows 7.
Please help me out.

[IBM]

Try to install it using the TROUBLESHOOT COMPATIBILITY tool of Windows 7. To use the tool,
Try the following steps
(1)Uninstall any drivers for the sound card.
Control Panel Add/Remove Programs
Control Panel-->SystemàHardware-->Device Manager-->Sound,Videl and game Controllers-->choose sound card-->Driver-->Uninstall and then reboot
(2)Download the driver from creative.com website to a folder you have created and placed on your desktop.
(3)Once the driver is downloaded, navigate to the setup.exe of the driver and Rt Click --> Troubleshoot Compatibility
(4) Let the Troubleshoot Compatibility tool find a solution, if it does not provide a solution it provides CUSTOMIZE SETTINGS and let you to install the drivers.

[edgar]

After clicking on the start program in troubleshooter, it starts to install, but bluescreen appears again when installer installs the drivers.

[IBM]

Try to use the Vista compatibility mode, right click the file -->Properties--> Compatibility tab -->choose the windows Vista options.

[Chris K]

I've tried to do this with the driver but its told me to "upgrade to a newer version of Windows eg Vista"

[Chris K]

After trying numerous drivers this one worked for me

http://support.creative.com/kb/showarticle.aspx?sid=61105

I also had to go into the soundcard in the control panel and change the playback to speakers as for some reason it was defaulted to headphones!